Consumer Information

Kansas City University provides this resource page as a service to ensure that students and prospective students, employees and future employees, community members and the public have easy access to important institutional data involving campus safety, financial aid and other information.

This information is intended to help individuals make informed decisions about enrollment and employment at KCU* and is in compliance with the Higher Education Act of 1965 (HEA), as amended by the Higher Education Opportunity Act of 2008 (HEOA).

Contact Information

General questions or concerns regarding the information provided here should be directed to:

Maureen Redeker
Vice President, Legal and Chief Compliance Officer
1750 Independence Avenue 
Kansas City, MO 64106
816-654-7113
[email protected] 

Please, direct department-specific questions not answered here to the appropriate department or office. Paper copies of documents are available by request from the individual KCU departments.

General Institutional Information

Employment/Graduate Information

Health and Safety Information

Student Financial Assistance

Student Complaints to State or Accreditor

Students have the following options to file state- or accreditor-level complaints against KCU.

  1. Complaints regarding institutional non-compliance with specific eligibility requirements, standards for accreditation, or policies of KCU's institutional accreditor, the Higher Learning Commission, may be filed with the commission.
  2. Complaints regarding dishonesty or fraudulent activity in a KCU distance education program in a state outside of Missouri may be initiated through KCU's student grievance procedure. According to the National Council for State Authorization Reciprocity Agreements (NC-SARA), the initial responsibility for investigating and resolving such grievances resides with the institution. If a person bringing a complaint is not satisfied with the outcome of the institutional process for handling complaints, the complaint (except for complaints about grades or student conduct violations) may be appealed the Missouri Department of Higher Education and Workforce Development (DHEWD) using the process described on their website. DHEWD's decision is final. For more information about the distance-education complaint resolution process, see the National Council for State Authorization and Reciprocity Agreements.
  3. DHEWD will consider certain additional types of complaints following the student’s exhaustion of all processes available at their institution. Students interested in DHEWD's complaint process, may wish to review their complaint resolution policy.

*The information provided here is not comprehensive and other factors may influence an individual's decision to apply or enroll.